Specifications include, but are not limited to: A complete solution from start to finish User friendly online submittal and file upload Plan review concurrently among several departments Inspections: scheduling, mobile program for inspections, correction notices Reporting, document management integration, automatic emails and alerts to customers Must be a time saving solution that takes the place of our current manual routing and reviewing. The solution should be customizable and able to integrate in some capacity with all applicable software systems the City already uses. Describe in detail how the software interacts with customers through the use of a public portal: Does the software facilitate online permit submittals for all projects and allow the City to truly go ‘paperless’ in our permitting and review process? Is the interface/software solution more user-friendly and adaptable than our current public portal (Citizen Access)? The City desires to utilize a public portal that is user friendly and intuitive and can be scaled as needed based on the features we want to offer. Please describe the functionality of your public portal. Does the project/permitting application process allow for a review/acceptance phase prior to creating a project/permitting record? Does the public portal allow for large file uploads? Please elaborate on file size and type capabilities. Does it accommodate single page and multipage files? Can we specify required naming conventions? Are property search and mapping capabilities included to make locating properties and identifying permits easy for the public and our staff.
