Specifications include, but are not limited to: Provide support to all families applying for and navigating the Child Care Financial Assistance Program and determine eligibility for all applications to the program based on federal and state regulations and CDD policies and procedures. o Provide access to a trained eligibility specialist during typical business hours (minimum 8:00am – 4:30pm Monday through Friday) o Receive and process applications, determine eligibility, and provide technical assistance to parents in accordance with federal and state regulations and CCFAP policies. o Process eligibility applications at the contractor’s on-site location utilizing contractor’s electronic equipment. Case file paperwork is to be housed in a secure location within the contractor’s office. Transfer/removal of files will occur in a manner prescribed by the Child Development Division.
