Specifications include, but are not limited to: provide and maintain 10 or more full time equivalent JD/law school graduate staff (non-licensed attorneys and/or experience in conducting administrative hearings are preferred) to conduct low-level appeals hearings and desk reviews as Appeal Referees within 10 business days after the commencement of the contract. Purchasing Agency will provide training on North Dakota state specific unemployment statute, hearing procedure and process, and all associated tasks, to a Vendor Manager who will then be responsible for training and supervising the work of the Vendor staff. Hearing scripts, decision templates and applicable laws, rules, regulations and guidance issued by federal authorities and JSND shall be provided by Purchasing Agency to Vendor to assist contract Appeal Referees to complete the tasks identified. Vendor will provide all necessary hardware and operating systems to the Vendor’s staff.
