The proposed pre-employment background screening service plan must include the ability to complete all services noted in Appendix G (Cost Submittal). The turnaround time to complete all services for each applicant should be three (3) business days (in no case to exceed a maximum of five (5) business days). However, the Commission will accept an extended timeframe as a result of limitations of the Pennsylvania State Police Portal, comparable out-of-state criminal search methods, or other limitations posed by institutions for educational degree and other verifications, if the vendor provides notification of such delays in the form of a status update, in a timely manner). The plan must allow for ordering of the services by the Commission to be done electronically. The plan must allow for the transmission of results of all services to be completed electronically. The proposal should include a description of all methods used for ordering and transmission of results.
