The Pennsylvania Department of Revenue (“DOR”) is seeking to partner with a Qualified LITC that can provide expertise in Pennsylvania state tax issues while maximizing a high-quality level of service. The Qualified LITC shall assume responsibility for all services provided in this statement of work. The Qualified LITC shall provide materials, services, skills, supervision, and necessary tools and equipment to effectively resolve Pennsylvania state tax issues for low-income Pennsylvania taxpayers. A Qualified LITC must have the capability to educate, perform and complete the services in all respects in accordance with this statement of work. Specific. The Qualified LITC will be expected to have a proper understanding the Pennsylvania’s tax laws and provide the following services to low-income Pennsylvania taxpayers: Providing a full range of vital pro bono tax services and other dispute resolution support services for low-income Pennsylvania taxpayers with a Pennsylvania state tax dispute; Educating low-income Pennsylvania taxpayers of their rights and responsibilities; and Identifying and analyzing issues that impact low-income Pennsylvania taxpayers.