Specifications include, but are not limited to: The cloud-based Enterprise-wide Content Management System is to provide a centralized platform that allows the city to create, manage, store, and distribute digital content across various channels within the City. The system will serve as a comprehensive solution for managing the entire content lifecycle within the City departments to improve collaboration, efficiency, and better information governance. 1. Objectives: • Implement a centralized content repository to store various types of digital content. • Improve collaboration and workflow efficiency among teams. • Enhance content discovery and retrieval through robust search capabilities. • Ensure compliance with industry regulations and internal governance policies. • Integrate with existing enterprise systems such as CRM and ERP. • Provide scalability and customization options to meet our City's evolving needs. 2. The scope of work includes, but is not limited to: • Solution Design: Provide a detailed solution design that meets our requirements. • Platform Configuration: Configure the ECM according to our organizational structure and content management needs. • Data Migration: Migrate existing content from legacy systems to the new ECM. • User Training: Conduct user training sessions for administrators and end-users. • Integration: Integrate the ECM with existing enterprise systems and third-party applications. • Customization: Customize the ECM to align with our branding and specific functional requirements. • Support and Maintenance: Provide ongoing support and maintenance services postimplementation. 3. Requirements: The ECM should have the following capabilities: • Centralized Content Repository: A centralized repository for storing all types of digital content (documents, images, videos, other media files, ...etc.). • Document Management: A system that facilitates efficient document management, including version control, document categorization, access control, and metadata management. • Collaboration Tools: A system that offers collaboration features to enable multiple users to work on documents simultaneously, track changes, and manage workflows.
