Respondents are asked to provide OIT with information regarding their available COTS products and solutions, subject to the following guidelines: • Identify only COTS products that are modifiable or configurable to meet specific City requirements, and that focus on interoperability, reliability, usability, availability, capacity and scalability • Present the software solution’s interoperability and operational requirements in accordance with the International Organization for Standardization Open Systems Interconnection (OSI) model • Include an architectural diagram of the solution with a description of the solutions scalability; responses may include one or more models or solutions • Describe the configurability of the software to meet the specified requirements and services. Responses should include implementation, integration, and/or configuration services. If, the software can be installed and configured only by the Respondent, that must be clearly stated in the Response, including the reasons why that is the case.
