Specifications include, but are not limited to: Portland Community College ("PCC") is soliciting proposals for part-time, as-needed, remote support of our Banner/Oracle environment. The production environment consists of Banner 8 and Banner 9 forms servers (supporting admin and self-service environments) a back-end database running Oracle 12 g a set of middle-tier servers supporting INB forms and Banner 9 admin pages, Application Navigator, Apache/Tomcat, WebLogic and SSOManager F5 acting as load balancer DegreeWorks Luminis an event-driven interface to PCC’s D2L/Brightspace online learning system Enterprise Solution Manager (ESM) The Contractor would assist PCC in achieving the following objectives, all on an as-needed basis: Provide emergency, off-hours coverage for critical systems issues affecting system responsiveness and availability Assist the PCC DBA in maintaining technical currency of the Banner and Oracle production environments Assess the performance, tuning, security, and systems management needs of the Oracle environments and develop plans to address those needs, on an as-requested basis.