Specifications include, but are not limited to: The CCDA is seeking proposals for an Information Technology Managed Service Provider to serve as a business partner in the delivery of managed IT services. The Scope of Work has been sectioned into categories of questions that reflect the CCDA's needs. These sections include: Support, Security and Compliance, Strategic Planning, Accountability, and Financial. Listed below is an overview of our focused business needs to be met: • Antivirus and malware protection • Consistent and timely updates and patches • Department specific technology policies and rules • Encrypted data in transit • Meeting necessary compliance • Secure data transfer to outside parties • Spam and filters • Accessibility • Accountability