Specifications include, but are not limited to: Metro is seeking proposals from qualified firms to provide a software solution that modernizes and automates the incident reporting process, including tracking incidents; monitoring risk; maintaining compliance; conducting investigations; regulatory, auditing and display reporting; corrective action monitoring; maintaining a complete audit trail; workflow routing from notifications to task responsibility and designated file storage. The ability to integrate with third party software such as PeopleSoft HR, AssetWorks fleet maintenance and HPE Content Manager record system (Metro’s records retention schedule can be up to 10 years for some records). Contracted Services to include project management, process mapping, software and hardware needs, implementation plan, change management, and training and support.