Amending the Special Procurement to continue contracting with Alliance will allow VR to continue the ORCA system, enabling the agency and its end users to continue to meet the mission-critical case management, federal reporting, provider, and client payment needs. VR will work on gathering business requirements in order to develop Request for Proposal (“RFP”) artifacts including the scope of services, related guides, proposal submission requirements, evaluation criteria and process, and perform market research. ODHS VR seeks to extend the Contract with Alliance to keep the ORCA system in place for five years while a new solicitation is completed to determine if there is a suitable replacement in the market. During the amendment term, VR will conduct an internal review of the current system, identifying key pain points and gathering input from vested parties. Vendor evaluation criteria will be developed based on core business requirements, including functionality, integration capabilities, user experience, scalability, and total cost of ownership. A market scan will then be carried out to identify potential alternatives, followed by a comparative analysis of vendors. Vendor demonstrations and possible pilot testing will be considered to validate system capabilities. The results of this assessment will inform a recommendation to support a formal procurement decision with another vendor or stay with its current solution. The pricing tables below indicate the intended spend for both Maintenance and Support, as well as Project costs over the five-year Contract amendment Term.
