Specifications include, but are not limited to: Recently, Deschutes County and contracted partners has undertaken the development of a Stabilization Center Project. In this collaborative effort between Deschutes County Health Services and Deschutes County Sheriff’s Office in the development of a twenty-four (24) hour, seven (7) day a week Crisis Stabilization Center with a twenty-three (23) hour Respite and Sober Station. The goal of this project is to reduce the number of individuals with Serious Mental Illness who end up in the criminal justice system; reduce the number of individuals going to the Emergency Department for mental health crisis; assist individuals experiencing a mental health crisis stabilize in their community and become connected to resources so they engage in mental health treatment and regain a better quality of life; and to provide a place for Law Enforcement to quickly bring someone in a mental health crisis. The Stabilization Center is located at: 63311 NE Jamison Street, Bend, Oregon 97703. Deschutes County, a political subdivision of the State of Oregon, acting by and through the Deschutes County Health Services Department, consisting of Public Health and Behavioral Health Divisions (DCHS), is releasing this competitive solicitation to secure one (1) contractor for the provision of twenty-four (24) hours, seven (7) days a week, three hundred sixty-five (365) days per year, Security Services at Stabilization Center location. At a minimum, services shall include: • Customer service of a welcoming and friendly manner in the form of providing directions, answering questions, or other information to employees, customers, visitors and vendors. • Adhere to Stabilization Center’s policies and procedures related to safety, client rights and client privacy. • Notify designated on-site staff of any escalated clients, hazards, safety violations or other conditions that warrant potential unsafe conditions. • Perform a combination of stationary monitoring and routinely walking premises, both indoors and outdoors • Monitor building camera when not walking the premises • Attend staff meetings as requested. • A working site supervisor, whose typical schedule is weekday day shift, to coordinate scheduling and staffing needs. • Provide Security Services twenty-four (24) hours, seven (7) days a week, three hundred sixty-five (365) days a year or at a minimum during after-hours operations from 7pm to 7am seven days a week. • Hire a working Site Supervisor who is a working officer to supervise other Security Officers. This supervisor will serve as liaison between contractor and DCHS with respect to any and all issues, concerns, and relevant information including communicating Stabilization Center’s policies and procedures to other guards and enforcing those policies and procedures with respect to its Private Security Professionals. • Provide approve guard uniform, including any belt and equipment. Uniform and equipment must foster a professional, consistent appearance and be consistent with level 1 dressed down protocols and unarmed. • Responsible for all hiring and training of Security Professional, including any replacement of existing Security Personnel. Trainings may include but not be limited to: client-centric care training, Oregon Department of Public Safety Standards and Training, de-escalation training, and Crisis Intervention Team training. • Conduct criminal background checks on all Security personnel and certify to DCHS that nothing revealed by such background checks of said personnel that would create a reasonable doubt about the utilization of same for the services in a safe manner with the proper regard for security of Stabilization Center, employees, affiliates, subsidiaries, clients, customers, vendors and other third parties. • Selected proponent shall be responsible for certifying any and all Security personnel whose background checks indicate the following convictions shall not be assigned to the Stabilization Center: any felony conviction, any conviction resulting in time spent in jail, more than one (1) misdemeanor of any kind (excluding traffic violations), any sex offense, any offense involving a weapon, any offense involving violence, any crime against a previous employer, and any crime involving fraud, theft, deception, etc. • Proponent shall be responsible for ensuring Security Professional strictly complies with Stabilization Center’s drugfree workplace policies, as the same may be amended by Stabilization Center in its sole discretion. • Deschutes County will have the option to meet with guards who are to be assigned to regular duties at the Stabilization Center.
