a. Tree pruning must begin no later than two working days after it was dispatched (unless otherwise permitted by the City’s Project Manager). b. Tree removal must begin no later than two working days after it was dispatched (unless otherwise permitted by the City’s Project Manager). c. Stump grinding must begin no later than five working days after it has been dispatched (unless otherwise permitted by the City’s Project Manager). d. Certified Arborist Tree evaluation and reports must begin no later than two working days after it was dispatched (unless otherwise permitted by the City’s Project Manager). e. Once work commences at a site, it must be completed in a timely manner- no more than three working days. f. In case of an emergency, work will begin in not more than five (5) hours after contact by the City.
