Specifications include, but are not limited to: 1. Provide unarmed security services at SAIF’s Medford office, consisting of walk-through and drive-through patrols of the campus exterior and surface parking lot. Provide patrols three times each day at 7:45 a.m., 12:00 p.m., and 5:00 p.m. Campus map attached as Attachment E.; 2. Provide on-call additional security services as requested in response to emergency requests such as onsite security incidents anywhere on SAIF’s premises, duress system notification, upset customers, and civil unrest issues within 10 minutes of phone call or text from SAIF to Contractor. In addition, as requested provide security escorts to individual SAIF employees to and from the building. Escort requests shall be made with at least one business days’ notice.; 3. If individuals are found on campus who cannot be identified as SAIF employees or contractors, notify them they are trespassing and must leave. Contact the police to issue trespass warnings to any trespassers refusing to leave, as well as for any and/or all illegal activity.; 4. Provide written incident and log reports to SAIF regarding all security events and activity on SAIF’s property. Log reports shall be a high-level overview describing any activity or incident and the action taken by proposer’s employee. Incident reports shall be a detailed account of any more serious activity or incident and shall include the following information: • date, time, address of property locations; • description of event; • name of individual, descriptive information such as height, weight, hair color, nationality, sex, and any vehicle information i.e., make, model, color, and license plate; • responding security officer information; and • police report if applicable.; 5. Proposers employees shall swipe their SAIF access card at every door with a card reader when completing the walk-through checks of the campus exterior.; 6. While performing services at any of SAIF’s locations, proposers’ employees shall wear a SAIF-issued identification badge or company uniform at all times.
