1. The Proposer will understand the current County organization structure and processes through: • Review and analysis of the 2022-2023 Organizational Assessment, existing organizational charts, job descriptions, strategic plans, performance reports, County policies, processes and procedures provided by Hood River County to determine their alignment with Oregon county government best practices, and comparable municipalities • Interviewing, individually and by group sessions, key stakeholders, including County leadership, department directors, and other relevant personnel regarding each department’s primary responsibilities as they align with the County’s statutorily required services • Designing and administering an employee survey to learn about concerns, ideas for increasing efficiency, and suggestions for improving practices and procedures • Reviewing the workflow, distribution of assignments, and reporting structures to determine if tasks and responsibilities are appropriately aligned • Facilitating focus group discussions to gather qualitative insights from department staff at varying levels to understand the perspective of different employees and identifying common themes 2. The Proposer will evaluate the County’s internal strengths and weaknesses while considering the current structures at comparable municipalities by identifying: • The ideal organizational structure to support the County in the next five (5), ten (10), and twenty (20) years • Areas of potential improvement within leadership roles and responsibilities and the appropriate level, experience, and preparation of current leadership • Where tasks and responsibilities can be better aligned • Where departments have overlapping responsibilities and strategies to negate overlap • Where staffing can be enhanced with training and professional development • Recommended changes to County Administrative Code, ordinances, and policies and procedures related to organizational structure • Where technology can be used to maintain current staffing levels and services • Current and future staffing needs for each department • Potential areas of risk (strategic, operational, safety, etc.) • Other opportunities to increase efficiency, effectiveness, and collaboration with future facility plans in mind 3. The Proposer will work with County leadership to: • Evaluate recommendations and narrow down choices for implementation • Determine the most effective and efficient structure • Identify necessary steps to implementation • Draft the Organizational Assessment Report and Action Plan
