Provide annual comprehensive benchmarking of PERS compared to global pension systems and provide analysis of peer systems [10 to 15] of relative size. Provide the annual report to the agency, PERS board and management presented by vendor. Provide industry best practices and information regarding topics of interest. Provide an interactive way that clients can ask or respond to questions of other systems for insights on their processes and best practices. Provide an organized conference of the pension systems to share best practices, lessons learned and networking opportunities. The benchmarking analysis should contain: Deep, quantifiable analysis of PERS Staffing/resource levels Service levels and performance Complexity Costs o Costs per member o Cost per activity or function
