Specifications include, but are not limited to: The City of Tulsa, Oklahoma (City) and the Tulsa Public Facilities Authority (TPFA) have chosen to consider continuing with contract management for the sports and entertainment complex that consists of BOK Center and Cox Business Convention Center, a 19,000 seat multi-purpose arena and 275,000 SF convention and meeting facility, respectively (hereafter referred to as “Complex”). Contract management would oversee all aspects of the complex including operations/engineering, food service (either self-operation or contracted), booking/programming, merchandising, ticketing, technology, security, parking, maintenance, and sales & marketing, promotions & advertising. The Cox Business Convention Center is a 310,000+ square foot meeting and event center that opened in 1964. The Center includes 35 meeting rooms, a divisible exhibit hall totaling 102,600 square feet, a 20,000 square foot main conference hall, multiple other conference halls, a divisible Grand Hall totaling 41,470 square feet, and a 30,000 square foot ballroom. Firms responding to this Request for Proposals (RFP) must be prepared to undertake in the most efficient manner possible, all aspects of management, marketing, and operations of the Complex, leveraging the economic development investment made by the City/TPFA in the Complex. Operational services require the professional management operator (or operator team) to manage, in the most efficient and cost effective manner possible, all aspects of Complex operations such as landscaping, custodial and maintenance services, security, booking, marketing, event services including event set-up/tear down, scheduling, promotions, sponsorship and promotional services, catering and concessions, ticket related services and financial/administrative services including accounting, budgeting, purchasing, human resources/personnel and contracting. It is the desire of the TPFA that the successful proposer leverage the economic development investment made by the City and TPFA in the Complex.