Specifications include, but are not limited to: Responsibilities include monitoring critical infrastructure and sensitive areas in and around the Bizzell Library, providing excellent customer service, enforcing all facility, event and University policies, and taking decisive, consistent and accurate action to handle a variety of situations. . 1. All guards assigned to Bizzell Memorial Library will be subject to a background check. 2. Background check information will be submitted to the library if conducted by the vendor. 3. Library administration will have option of selecting/deselecting guards assigned to the library. 4. Library administration will have the option of reducing or increasing total number of security hours scheduled in coordination with awardee. 5. Bidder is responsible for furnishing all guards with full uniform to include outdoor wear for rounds outside the building. 6. All guards must be trained by library staff on OU and library policies and procedures prior to beginning assignment in the library. 7. Bidder should allow for cross-training of guards not normally assigned to the library to allow for substitutions if necessary. 8. Must be at least 18 years of age or 21 years of age in areas where alcohol may be served. 9. Provide venue knowledge, security best practice and customer service training 10. Must have CPR/First Aid Training
