PERFORMANCE WORK STATEMENT (PWS)
FOR
Human Factors Analysis and Classification System (HFACS) and Human Factors Intervention Matrix (HFIX) Training Course
1.0 General:
1.1 Scope: The contractor shall provide all instructors, equipment, tools, classroom materials, reference documents, books, training aids, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to conduct a Human Factors Analysis and Classification System (HFACS) and Human Factors Intervention Matrix (HFIX) Training Course, as defined in this PWS, for up to 25 students. The contractor shall also provide all personnel that successfully complete the HFACS/HFIX training with a printed certificate of completion for the training.
1.2 Background: The Army National Guard (ARNG) Safety Office manages the ARNG Certified Accident Investigation Program (CAIP) by setting out the training requirements and approving all ARNG Certified Accident Investigators. The HFACS/HFIX Training course is one of the required courses that must be completed in order to be certified by the ARNG as a Certified Accident Investigator. The Oklahoma Army National Guard (OKARNG) is requesting this HFACS/HFIX training course to provide training for our Safety Professionals and Additional Duty Safety Officers.
1.3 Period of Performance (PoP): A two (2) day training class. Actual dates are to be agreed upon after award.
1.4 General Information:
1.4.1 Place and Performance of Services: The contractor shall provide the two-day training course between the hours of _0700-1700_ for two days (actual Dates TBD after award), except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance location shall be at the Norman Armed Forces Reserve Center, 4000 Thunderbird Drive, Norman, Oklahoma 73069, in classroom #165.
1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations.
1.4.1.3 The contract instructors shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Government reserves the right to direct the removal of any contractors for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:
1.4.3.1 New Year’s Day: January 1st
1.4.3.2 Martin Luther King, Jr.’s Birthday
1.4.3.3 President’s Day
1.4.3.4 Memorial Day
1.4.3.5 Juneteenth
1.4.3.6 Independence Day: July 4th
1.4.3.7 Labor Day
1.4.3.8 Columbus Day
1.4.3.9 Veteran’s Day: November 11th
1.4.3.10 Thanksgiving Day
1.4.3.11 Christmas Day: December 25th
1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.5 Installation Access and Security Requirements. N/A
1.4.5.1 Reserved
1.4.5.2 N/A
1.4.5.3 N/A
1.4.5.4 N/A
1.4.5.5 N/A
1.4.5.6.3 N/A
1.4.5.6.4 N/A
1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.
1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6.2 N/A
1.4.7 Special Qualifications: The contractor shall ensure all instructors are HFACS/HFIX Certified Instructors.
1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to coordinate directly with the COR or other appointed government personnel as appropriate, to confirm training dates and course details.
1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the COR. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services.
1.4.10 Identification of Contractor Employees: The contract instructors shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.4.11 N/A
1.4.14 N/A
2.0 Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.2 Acronyms:
AEI Army Enterprise Infostructure
AR Army Regulation
ARNG Army National Guard
AT/OPSEC Antiterrorism/Operational Security
BI Background Investigation
CAIP certified Accident Investigation Program
CM Contract Manager
COR Contracting Officer Representative
DA Department of the Army
DD254 Department of Defense Contract Security Classification Specification
DFARS Defense Federal Acquisition Regulation Supplement
DoD Department of Defense
FAR Federal Acquisition Regulation
FPCON Force Protection Condition
GFP/M/E/S Government Furnished Property/Material/Equipment/Services
HFACS Human Factors Analysis and Classification System
HFIX Human Factors Intervention Matrix Training
HQDA Headquarters, Department of the Army
HSPD Homeland Security Presidential Directive
IA Information Assurance
IS Information System(s)
KO Contracting Officer
NGB National Guard Bureau
OCI Organizational Conflict of Interest
OKARNG Oklahoma Army National Guard
OKNG Oklahoma National Guard
OPSEC Operational Security
PII Personally Identifiable Information
PIPO Phase In/Phase Out
POC Point of Contact
POP Period of Performance
PRS Performance Requirements Summary
PWS Performance Work Statement
QA Quality Assurance
QASP Quality Assurance Surveillance Plan
QC Quality Control
QCP Quality Control Program
SCR Service Contract Reporting
SSN Social Security Number
TE Technical Exhibit
US United States
USD(I) Under Secretary of Defense for Intelligence
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
3.1 Property: The Government will furnish the necessary workspace for the contractor to perform the two-day training course services outlined in this PWS to include desk space, overhead projector, dry erase board, and other items necessary to maintain an office or classroom environment.
3.2 Materials:
3.3 Equipment:
3.4 Services:
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5.0 Requirements: The contractor shall have had previous experience in providing HFACS/HFIX Training to Department of Defense personnel. This specific training is required to assist members to identify root causes of accidents, and to aid in developing interventions to prevent future accidents. This training is not required for criminal investigation. The HFACS/HFIX training that we require is the accepted standard for National Guard Bureau and other Federal Agencies (Army, Air Force, Navy, FAA). The training shall include topics such as the Human Factors Analysis and Classification System (HFACS), methods for analyzing human error and accidents, trending HFACS data, how to develop interventions utilizing the Human Factors Intervention Matrix (HFIX), as well as HFACS case studies and interactive group exercises. COURSE OBJECTIVES
5.1 The vendor will be present with an adequate number of HFACS/HFIX Instructors for the duration of the training dates (course will be two (2) days in length) listed in 1.3 above.
5.1.1 The vendor will be prepared with all training support items identified in 1.1 above to train up to 25 students. Provide all students with training materials to include HFACS Training handbooks, HFACS checklists, HFACS interviewing guides, HFACS diagramming tools, and HFACS Nanocode Library.
5.1.2 The vendor will provide each student that successfully completes the training with a printed certificate of training completion.
6.0 Applicable Publications: Publications applicable to this PWS are listed below:
Publication
(Chapter/Page)
Date of Publication
Mandatory or Advisory
Website
Federal Acquisition Regulation
https://www.acquisition.gov/?q=browsefar
Defense Federal Acquisition Regulation Supplement
http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars
DoDI 5400.11
Department of Defense Privacy and Civil Liberties Programs
01/29/2019
https://www.esd.whs.mil/Directives/issuances/dodi/
DoD 5400.11-R
Department of Defense Privacy Program
05/14/2007
https://www.esd.whs.mil/Directives/issuances/dodm/
DoD 8570.01-M
Information Assurance Workforce Improvement Program
12/19/2005 (Change 4: 11/10/2015)
https://www.esd.whs.mil/Directives/issuances/dodm/
AR 25-2
Information Assurance
04/04/2019
http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 530-1
Operations Security
09/26/2014
http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
Executive Order on Combating Race and Sex Stereotyping
09/22/2020
Mandatory
https://www.whitehouse.gov/presidential-actions/executive-order-combating-race-sex-stereotyping/
6.1 Applicable Forms: Forms applicable to the PWS are listed below:
Form
Date
Website
DD 250
Material Inspection and Receiving Report
Aug 2000
https://www.esd.whs.mil/Directives/forms/dd0001_0499/
TECHNICAL EXHIBIT 1
Performance Requirements Summary (PRS)
This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
Performance Objective
Performance Standard
Acceptable Quality Levels (AQL)
Surveillance Method / By Whom
5.1 Be present with an adequate number of HFACS/HFIX Instructors for the duration of the training dates listed in 1.3 above.
The contractor shall be present on “dates to be decided after award” as outlined in the PWS with adequate staff / instructors to conduct the training for up to 20 students.
100%
Periodic Inspection / COR
5.1.1 Be prepared with all training support items identified in 1.1
The contractor shall provide all documents listed in paragraph 5.1.1
100%
Random monitoring / COR
5.1.2 Provide each student that successfully completes the training with a printed certificate of training completion.
The contractor shall provide each student that successfully completes the training course with a printed certificate of training completion for the Human Factors Analysis and Classification System.
100%
End of Course Monitoring / COR
TECHNICAL EXHIBIT 2
Deliverables Schedule
PWS Reference / Deliverable Title
Frequency
Number of Copies
Medium/Format
Submit To
1.1 Contractor will provide all equipment, tools, classroom materials, reference documents, books, training aids, supervision, and quality control necessary to conduct the training.
Once
20
Hard Copy
COR
5.1.2 Contractor will provide printed certificate of training to all students who successfully complete the course.
Once.
TBD (up to 20)
Printed Paper
Students / One electronic copy to the COR
