Specifications include, but are not limited to: provide print and mail, payment, and messaging services as part of the ongoing enhancements to meter to cash operations. GCWW as part of normal monthly billing will produce 2.9 million bills and letters, collect roughly $400 million in payments and is seeking to provide communications via, email, SMS text message, Facebook messenger, Alexa and Google home. Along with these services, GCWW requires vendors to provide an extensive set of web-based tools to support, administer, enhance as needed these services. Vendors will be required to provide integration points into their system for GCWW to pass and receive data as it is vital to ongoing operations. GCWW is also seeking vendors who have an extensive roadmap of future product enhancements as it is imperative for continued growth of services.