Specifications include, but are not limited to: website development Contractor to redesign, align, and onboard the PUCO website and content to the InnovateOhio Platform (IOP) Portal Builder and provide training and resources to the project to enable new foundation of digital capabilities. The final product will include: a) a redesigned PUCO site integrated with the main Agency sites and Ohio.gov, and b) a site that is better able to support ongoing improvements in contained resources and new requirements as they are identified. Lead internal and external stakeholders through on-site Contractor moderated meetings and information gathering sessions to document or create the following for project and future organizational use: o Mission(s), audiences, goals, current and future content roadmaps; o Work products that enable iterative understanding of digital channel strategy across the project team and multiple stakeholders, including at minimum the mission, mission approach, customer segmentation, customer feedback, key performance indicators and instrumentation (analytics), and all inputs to guide the site design processes;