Specifications include, but are not limited to: 1. Administration of the State’s HCSA, DCSA and LPSA including a new LPSA program for those enrolling in the State’s High Deductible Health Plan (HDHP). 2. Administration of a fully automated pretax Commuter Choice benefit programs with knowledge of pretax transit regulations that must ensure compliance with current and future Internal Revenue Service regulations. 3. A reference guide is available on the State’s website for information regarding these programs. 4. A designated account manager will be assigned to the State. The account manager will interact with and meet with the State’s DAS personnel, at least weekly, as well as State agencies and other State contractors as needed. 5. The Contractor will be the main point of contact with Employees on all matters pertaining to the program, including any and all Employee complaints and disputes. 6. Contractor shall terminate accounts timely, in accordance with federal and State regulations. 7. Contractor shall provide multiple options for the participant to pay their provider or be reimbursed for payments made. For the current options, see the reference guide. 8. Monitor and provide regular compliance communications to the State team regarding your organization, systems, and program legislative compliance. 9. Ensure all State data is treated and handled in a confidential manner. 10. Research and provide guidance on any type of best practice or other issues and changes that may impact the programs.