Specifications include, but are not limited to: The TPA shall investigate, evaluate, process, manage and resolve bodily injury, personal injury and property damage claims and potential claims for money damages or losses, including property, against the District, its officers, agents, or employees for which the District, its officers, departments, or any of its employees are alleged to be legally responsible. 3.2. Government Tort Claims Management 3.2.1. The TPA must provide comprehensive claims management and administration, including existing open claims. This will include investigation, case management, written responses, defense management and settlement/negotiations. All claims are to be managed to their final conclusion. 3.2.2. General Timeline for Claims Handling a. The TPA shall within two (2) business days of receipt of a new claim, enter the claim information into a claims management information system. b. The TPA will also begin the file review and initial investigation within four (4) business days of receipt of the claim. c. The TPA shall also provide within five (5) business days of notice of potential claim or claim filing a written report to the District’s Claims Manager on all serious or catastrophic occurrences that have a potential litigated value of over twenty-five thousand dollars ($25,000) (including damages, costs and attorney's fees). The TPA shall notify the excess carrier or its administrator on behalf of the District in accordance with the specific requirements of the excess carrier and its administrator. d. The TPA shall provide within twenty (20) business days of claim filing a written claim analysis report including 1) fact analysis, 2) liability assessment, 3) possible defenses, 4) damages, 5) recommendations for action (including settlement, rejection or defense)...
