3.1 Current Technology Assessment: • Review and document the existing technology infrastructure, including hardware, software, and communication systems. • Identify any gaps, limitations, and areas for improvement in the current system. 3.2 Stakeholder Engagement: • Conduct interviews and workshops with key stakeholders, including city and contractor staff, streetcar operators, and passengers, to gather input on technology needs and priorities. • Summarize stakeholder feedback and incorporate it into the assessment and planning process. 3.3 Benchmarking and Best Practices: • Research and analyze best practices and innovative technologies used in other streetcar and public transit systems globally. • Identify technologies that could be adapted and implemented in the Cincinnati Connector Streetcar system. 3.4 Peer Agency Review: • Identify and engage with peer agencies that have successfully implemented similar technology upgrades in their streetcar or public transit systems.