Specifications include, but are not limited to: The scope of the required project shall include the design, development, initial programming, reliability testing, packaging, shipping, installation, start up, training of staff and documentation of a parking control system that will provide for multiple credentials for access control and payment services. The following is a list of benefits and improvements to be highlighted with the proposed new system. Improve customer satisfaction with limited downtime due to program delays or errors • Improve customer satisfaction with limited downtime due to program delays or errors. • Adaptable system capable of both flat rate and hourly rate payments. • Reduce in-lane queue time for all parkers. • Reduce repair costs for both contracted work and in-house maintenance/repairs. Improve ingress/egress times for all parkers, especially during times with extremely high volumes of vehicles. • Improve technology to reduce staff hours and enhance customer service. • Improve administration and operations process through enhanced reporting. • Automate multiple credentials for access control and payment option. • Efficient and user-friendly key card system for monthly parking. • Full-featured cloud-based software program to manage entire parking system in a productive and efficient manner.
