ODM releases this Request for Proposals (RFP) to solicit bids for the purpose of obtaining a nationally recognized vendor with an understanding of Deming’s systems thinking philosophy: the idea that organizations are made up of interconnected components that work together to achieve a goal. The ideal vendor should have experience building the capacity of multiple entities (i.e., government agencies, health insurers, clinical practices, industry, and communities) to collaboratively apply IHI-like QI to improve population health outcomes for the Medicaid and Medicare-Medicaid dually eligible populations. Core tenants critical to building the capacity of ODM and its partners to improve health outcomes include attention to equitable care as a strategy to reduce disparities, dedication to high-quality services and best practices that incorporate the voice of the customer, knowledge, and application of systems thinking and an all-teach-all-learn mindset.
