The State of Ohio requests the services of an independent third party to compare the quality and price of the services received from its current Managed Services provider against benchmarks for the quality and price of well-managed operations performing services of a similar nature. Secondly, the State of Ohio is seeking assistance in developing a business case and transition plan which presents the options and a recommendation of how the State should proceed when the current managed services contract expires. STATEMENT OF WORK (SOW) The State will provide oversight for the Work, but the Vendor must provide overall Work management for the tasks under this RFQ, including the day-to-day management of its staff. The Vendor also must assist the State with coordinating assignments for State staff, if any, involved in the Work. Additionally, the Vendor must provide all administrative support for its staff and activities. Throughout the Work effort, the Vendor must employ ongoing management techniques to ensure a comprehensive Work Plan is developed, executed, monitored, reported on, and maintained.
