The Central Ohio Transit Authority is in search of a Learning Management System Vendor (LMS) to guide and manage implementation of a robust Learning Management System to provide a centralized platform for efficient course administration, personalized learning experiences, collaboration, tracking learner progress, generating insights through analytics, and facilitating compliance training, enhance the overall employee learning experience and achieve organizational excellence. Key Elements • User Roles and Permissions: Defining different user roles (administrator, instructor, learner) and assigning appropriate access levels to manage courses, enroll students, view grades, etc. • Course Creation Content Management: • Creating and uploading various learning content formats (text, video, audio, presentations, SCORM packages). • Organizing content into structured courses with modules and lessons. • Options for content authoring tools to facilitate easy content creation. • Career Mapping Ability to create a visual representation of an employee’s career path progression and goals within the organization by identifying necessary skills, aligning relevant training courses, and tracking their development towards desired roles, all within the LMS platform itself. Ability to update as organizational changes occur. • Course Delivery: • Self-paced learning with flexible access to course materials. • Scheduled live sessions or webinars • Ability to deliver blended learning experiences combining online and in-person components. • Assessment and Grading: • Creating quizzes, exams, and assignments with various question types • Automated grading and feedback mechanisms • Progress Tracking and Reporting: • Real-time learner progress monitoring • Detailed reports on course completion, performance metrics, and learner engagement • Customizable dashboards for administrators to analyze data • Reporting and analytics • Learner Engagement Features: • Discussion forums and collaborative tools • Gamification elements to enhance motivation • Social learning features like peer feedback and sharing • Canned training: pre-made courses or materials that are provided by a publisher or other sources. • System Administration: • User management (adding, deleting, updating user profiles) • Course scheduling and enrollment management • System settings and configuration options • Certification and accreditation management • Integrations: • Connecting the LMS with other existing systems like HR, CRM, INFOR, SSO for streamlined user access • Do you provide an API for integration with other COTA systems and data warehouses? • If so, what type of interface do you use? • What protocol is used for interface(s)? • How will data conversation/data migration into your system occur? • How will data conversion/migration from your system (for a future solution) occur? • Technical Considerations: • Server infrastructure and hosting requirements • Provide an architecture overview of the proposed system, including the environment where the application will be hosted. • What security features of the hosting provider are in use? • Is this solution or the system hosted in a multi-tent environment? If so, what controls do you have to Prevent one tenant from using up all the resources Prevent one tent from accessing data from other tenants • Is this application hosted in a public cloud such as Amazon, an infrastructure as a service (IaaS), or is it self‐hosted? • Does the supplier manage this environment, or does another hosting provider manage it? • Provide cyber security controls employed to protect this application. Please include IDS/IPS and environment access control. • Describe security procedures for accessing the environment. • Data Security, Identity and Access to protect learner data • Where and how is the data secured? Is it encrypted? • How do you prevent unauthorized access to COTA’s data? • Will all the data produced by this solution be available for COTA to analyze and share with its partners without any restrictions? • What is your identity management Process? Do you support SAML 2.0-based single sign-on for authentication? Can you provision users using the information in the SAML token and perform roles-based authorization? • Network • What protocols are used? (Please be detailed and specific, including port numbers) • How much bandwidth is required per client? • HelpDesk/Desktop • Are there special printer/printing requirements? • Are there necessary client-side software or hardware prerequisites that COTA must provide? • Are there specific browser requirements? • Mobile app compatibility for access on different devices Specific business needs and training objectives: Central Ohio Transit Authority will clearly identify what the LMS is intended to achieve and who the primary users will be. • Stakeholder involvement: Ensure all relevant departments and users are consulted during the planning process. • Project timeline and budget: Establish realistic expectations for development and implementation phases. • Quality assurance and testing: Outline procedures to verify system functionality and user experience
