Specifications include, but are not limited to: Assisting with the development and/or update of an Employee Benefits Enrollment Guide on an annual basis. Providing printing, production and bulk distribution of the Enrollment Guide either directly or through a CCS-designated vendor. Development, production and mailing to CCS employees’ homes of an annual Open Enrollment announcement postcard. Enrollment/System of record for all voluntary products, including new enrollments, terminations, leave of absences. This also includes providing enrollment information to the voluntary benefit carriers. Issue resolution for all voluntary benefit questions and escalations Providing consolidated billing services for all voluntary benefits products on a bi-weekly basis. This includes processing the breakdown of the amounts for each carrier and product, including email notifications and back up reporting. All data and information contained in this RFP is confidential and is not to be shared with any other party without the prior written consent of CCS and Aon.
