Specifications include, but are not limited to: The Service Contractor must be able to meet or exceed or provide the following: 1. Maintain all equipment and service components listed below a. Inspect, test, and clean all components annually b. Install approved software upgrades within 35 days of release from any manufacturer c. Install critical software and firmware upgrades, such as security updates, within 2 days of release from any manufacturer d. Replace all batteries semi-annually or as needed 2. Perform upgrades on existing systems and components while ensuring new equipment is functional or viewable with existing equipment as requested by Dayton Water 3. Perform repair services of all systems currently in use and future systems on an as needed basis 4. Provide all parts, labor, tools, and transportation needed to perform required services 5. Due to the integrated nature of these systems, the Service Contractor shall service all equipment. The Service Contractor will be capable of providing supervision, service, and a systems guarantee.
