The purpose of this RFP is to solicit Proposals for a Contractor to provide healthcare navigation services to Members. The Agency is seeking to secure a Contractor to increase the quality of care while reducing cost for the State’s Members through effective healthcare navigation services. The Agency is also seeking a Contractor that will offer solutions to simplify access to care, increase engagement in existing programs, increase healthy outcomes, and reduce overall costs for Members and the State. The State of Ohio is committed to improving the healthcare experience for its employees and Members. The Agency recognizes that navigating healthcare systems can be complex and constantly changing. The Agency is seeking solutions that simplify access to care, increase engagement, improve outcomes, and reduce overall costs.