Specifications include, but are not limited to: OPERS is seeking proposals for travel management services that would a) allow OPERS employees and travel arrangers to book airline, hotel, train and car rental reservations, b) provide direct billing to OPERS for the reservations, and c) provide travelers with reservation support and change notifications while traveling. OPERS is also seeking information on options for travel expense reimbursement and tracking, and credit card management. All three of these functions are currently managed separately. Challenges with our current processes include lacking hotel direct billed payment options, not receiving airline change notifications, changing reservations while travelling, disconnect between travel reservations and travel expense tracking, booking industry conferences, finding safe and clean hotels within policy, making reservations for multiple people on the same trip, travel policy exception approvals, finding cheaper flights on airline websites versus booking tool, issuing and distributing credit cards, and integrating credit card charges into the travel expense tracking and ERP systems.
