provide training to the Asset Management Department on the following: 1) Customer Service 2) Housing Opportunity Through Modernization Act of 2016 (HOTMA) the new HUD mandated rules enacted under the Housing Opportunity Through Modernization Act of 2016 (HOTMA) that affect the public housing and Section 8 rental assistance programs. The Housing Opportunities Through Modernization Act of 2016 (HOTMA) was signed into law on July 29, 2016, amending many aspects of HUD’s rental assistance programs, streamlining processes, and reducing burdens on housing providers. 3) Public Housing Rent Calculation for recertification and Eligibility with Certification 4) Professionalism/ Work place Etiquette 5) PHM Training/Certification 6) Time Management specifically addressing fast paced work environments and staff struggling with meeting deadlines and competing priorities 7) OSHA for maintenance 8) Compliance, controls and internal auditing for supervisors
