It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for 3rd party Cisco Smartnet maintenance and support for use by the Clerk's Office, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Description: 3rd party Cisco Smartnet maintenance and support. Start Date: 01/01/2026 End Date: 12/31/2026 Line 10 Brand: Cisco Description: Cisco 6509 Switch Service lever description: 7X24X4 FOUR HOUR RESPONSE: Unlimited tech support 24 hours a day, 7 days a week, including holidays. with guaranteed response time of 4 hours. Manned Help Desk Support 7x24x365. Vendor is responsible for all parts and shipping, as well as on-site support, if needed. All replacement parts shall be Cisco 6509 Switch compatible. Replacement parts to be 4 hour. Quantity: 2 Serial Numbers Covered: SMG1603N01K SMG1603N01S All shipping and handling costs shall be included in the total final bid amount. The repair or maintenance is to include all costs associated with the service/labor, travel expenses, parts, for the term of the contract. DELIVERY: Bid shall include cost of required inside delivery, F.O.B. destination prepaid and allowed. ******Please note switches last day of support with Cisco was 10/31/2025
