Specifications include, but are not limited to: Generate the maximum annual net operating revenue through the efficient use of staff and technology and the most effective revenue control equipment and procedures while providing reliable customer service; b. Ensure the most efficient management, staffing, use of technology to minimize staffing, reliability of equipment, and procedures are utilized in the daily operations of the Premises; c. Provide a first-class level of customer service that will further the efforts of the Airport in maintaining and attracting airport parking customers; d. Assist in the replacement of equipment and/or repairs to inefficient systems to improve the customer’s experience; identify equipment or software where repair costs or updates are excessive and reliability poor; provide an ROI analysis for proposed repairs and/or replacement; and achieve maximum efficiency through use of technology versus on-site labor.
