Specifications include, but are not limited to: 1. Ordering: The vendor must provide an electronic ordering system which can be accessed through the Internet. The ordering system must include options for multiple branch orders, EDI capabilities, and compatible with the Evergreen ILS. No substitutes shall be sent to CCL&IC without prior written authorization from the library. The vendor shall provide the following ordering assistance at no cost to the Library: a. Regularly published catalogs and selection lists (online or print) for print and audiovisual materials. b. A toll-free number for all calls the Library makes to the vendor. 2. Binding: Binding must be the same quality that is commercially sold by publishers for use by public libraries. 3. Reporting System: An order confirmation must be available at least every seven days, which includes quantity ordered, author, title, ISBN, unit price, discount and net price. If a title cannot be supplied, the vendor must provide a cancellation list, showing titles that cannot be supplied, and the reason (i.e., not yet printed, must order direct, vendor not responding, publication canceled, etc.). Those titles not in stock at the time of the order will be supplied within one hundred and twenty (120) days. If the titles are still not available, a status report should be supplied reflecting the reason. 4. Cancellations: The system must allow for quick cancellation of any title ordered by CCPL&IC. 5. New Titles: The vendor should supply the latest edition of a title, unless an earlier edition is specified. 6. Defective Books: The Library reserves the right to return defective materials at the vendor’s expense. 7. Invoicing: Paper invoices shall be alphabetical by title and will include author’s last name, list price, discount price, unit cost, and total cost. There will be separate invoices for each purchase order. Each invoice will reference the purchase order number. Monthly itemized statements will be provided. Electronic Invoicing should be an available option. 8. Cataloging Provided by Vendor: Cataloging that is provided by the vendor must conform to RDA or AACR2 standards and MARC21. 1. BOOK CATEGORIES Category I: Adult and Teen Books Ordered The library orders approximately 2,500 volumes a month in this category. Eight-five percent (85%) of books in this group require cataloging and processing as described above under the heading SERVICE REQUIREMENTS. Fifteen percent (15%) of the books in this group are ordered non-processed or with minimal processing (Mylar jackets only). Category II: Juvenile Books Ordered The library orders approximately 1,800 volumes a month in this category. Ninety (90%) of books in this group require cataloging and processing, which is described above under the heading SERVICE REQUIREMENTS. Ten percent (10%) of the books in this group are ordered non-processed or with minimal processing (Mylar jackets only).