Specifications include, but are not limited to: Data Integration. The proposed software must have built-in data integration to access and correlate with majority of I&T’s existing operational data sources. (ex. BMC Remedy, Cherwell, Tyler - MUNIS GL, Project Server, IBM TM1, PeopleSoft, Multi-tab Excel Files). Cost Modeling. Non-technical users should be able to build a complete cost model and modify an existing model. The software must allow dynamic changes to the cost model without additional coding or scripting. The software must also maintain or reduce operational expenses. The software should also support flexibility in what cost objects can represent. (Ex. cost centers, technical services, business services, lines of business, cost pools, service/catalogue offerings, applications and servers) and the system should provide a way to signal when cost objects have no connections to expense sources, as well as signaling when cost objects are under or over allocated. Able to use unique allocation rules if/when needed easily. An ability to calculate and track total cost of ownership (TCO), direct and indirect costs, fixed and variable costs, benchmark costs to industry standards, and calculate the total cost of running IT organization is required. Cost Allocation. The proposed product should allow for definition of direct and indirect allocation rules, by percentage, by usage, by headcount, by revenue, by square footage, by fixed allocation, etc. and be able to define what unit should be used for unit cost calculations and allocations by usage. Budgeting. The software should have the ability to forecast future service volume based on historical data, create a service based budget using expected service demand, allow for line of business budget segmentation, upload budgets from other sources (spreadsheets) and/or configure within the application. Robust budget tracking allowing the ability to track usage vs. plan per cost object and track cost vs. plan per cost object is also required. The software should offer a find & track, budget variance and root cause analysis. The software should also allow for mid-year changes to the plan to reflect current YTD cost and change in usage.