Specifications include, but are not limited to: Technical evaluation of technologies includes the following criteria, as applicable: 3.1 Device Function: Software / Drivers / Analytics / etc. • Installation/configuration • Driver deployment • Device operation • Device feature set(s) • Integration • Scalability • Driver update process • Component repair/replacement 3.2 Server/Back End • Application architecture • Hosting options including remote and local cloud solutions • GUI • Communication • Integration • Scalability • Driver update process • Software/firmware update process • Reporting functionality • Operating system compatibility • Load performance management • Remote device compatibility, interaction • Storage architecture support • Storage integrity • API access/event integration • Patches/release note process and distribution method • SIP protocols • Technology ownership, licensure, etc. 3.3 User Function: Client Application • GUI • Communication • Scalability • Operating system compatibility • Client software update process • Range of enterprise features • Administrative architecture including provisioning and permissioning • Web client • Mobile client application • System Security/IT Security • Failover Support