3.1 General Scope of Work The following list addresses general requirements, obligations and expectations of the awarded supplier in providing chemical treatment services. 3.1.1 Overview The water treatment program includes all boiler systems, all cooling towers, all hot water loops, and all chilled water loops. In addition, the water treatment program includes all chemical products, any required equipment, and professional consulting services to: a. Improve program safety and reduce program risk / liability. b. Reduce fuel and electrical consumption through improved heat transfer efficiency. This is accomplished by minimizing scale, corrosion, fouling, and microbiological growth, which create deposits on heat transfer surfaces. c. Minimize repair and maintenance costs associated with replacement and cleaning of equipment due to scale, corrosion, fouling, or microbiological activity. d. Provide professional, knowledgeable and involved sales/service personnel to ensure program success. e. Accurately monitor program results and communicate appropriate recommendations with quantifiable business oriented justifications. f. Thoroughly train maintenance personnel on the implementation and control of the program.