appealing, attractive and marketable. The Vendor shall furnish all machines, supplies, materials, equipment, and vending products. The Vendor agrees to provide personnel, delivery service, repair, labor and parts necessary to keep all vending machines in top operating condition along with an adequate supply of quality vending products at all times. (MINIMUM OF ONE (1) REFILL VISIT PER WEEK). During each visit the vendor agrees to go to the Business Office to provide refunds for any customers who have reported losing money in vending machines. The Vendor must provide cash to the Business Office for the purpose of refunds for faulty vending machine operations. The Business Office will document all refunds and provide information to the Vendor. The Vendor shall post instructions on each machine for reporting machine malfunctions and obtaining refunds (where, when, etc.) The vendor agrees to honor all valid requests for refunds in a prompt, courteous manner. Variety of Products: The machines should be stocked with a variety of snacks and/or beverage selections, including items for the health-conscious consumer. Healthy and nutritious snacks should be included in the list of vending products the company plans to provide, if awarded the contract. SCC will designate and maintain suitable space for vending and related equipment, including lighting and electrical power. The vendor agrees to exercise care in keeping these services at a minimum, and shall comply with established energy conservation practices, regulations and policies to conserve the use of electricity. SCC shall maintain utility services and make every effort to avoid interruption of services. In the event any utility service must be interrupted for repair or modification, SCC shall provide the vendor with as much advance notice as possible. SCC shall take reasonable steps to restore service promptly but shall not be responsible for any loss or delay sustained by the vendor resulting from such interruptions from any cause. The Vendor shall be responsible for whatever connections are necessary for equipment hook-up. SCC shall provide services at existing outlets for the convenience of the vendor. Any modification to existing outlets required or requested shall be at the vendor’s expense and requires prior approval by SCC. The Vendor shall be solely responsible for maintenance and repair of all machines. Repairs are expected to be completed within 24 hours of the call in, Monday – Friday. Equipment not operable within 48 hours of notification shall be replaced with comparable equipment until the original equipment is restored to service. A sufficient supply of “Out of Service” signs must be provided for each facility.
