The City’s new Design Guidelines should feature the following: • Consistency of, and appropriate references to all associated regulations within the North Carolina General Statutes and conform with the Secretary of the Interior’s Standards for Rehabilitation; • A user-friendly format accessible and understandable by a wide variety of audiences with “plain language”, where possible, while still maintaining precision; • Replacement of permissive terms, such as ‘may’ with imperative terms, such as ‘shall’ or ‘must’; • Inclusion of the use of alternative materials as acceptable replacements for original materials in certain situations; • Inclusion of innovative and user-friendly diagrams, photographs, tables, flow charts to complement and minimize narrative while using photographs, to the extent possible, of local properties; • Ensure essential words used in the current Glossary and/or text of the document are moved into a Definition Section and revise incorrect/inadequate terms; • Capable of being modified in the event of modifications/amendments; • Revisions to address inconsistencies with the City’s Unified Development Ordinance that is currently being drafted and Horizons: Greenville’s Community Plan; and • Review of the City’s Historic Preservation Commission Ordinance to address any inconsistencies with state .