1. Who: The selected vendor will provide comprehensive property management services for the University. This includes all personnel responsible for conducting inspections, maintenance, housekeeping, and administrative tasks associated with property management. 2. What: The vendor will deliver the following services: ● Conduct weekly exterior and interior inspections of the property, including after-dusk lighting checks. ● Perform pre- and post-occupancy inspections of apartments, documenting conditions and damages. ● Manage key inventory and control, ensuring secure issuance and collection. ● Contract and oversee housekeeping, waste disposal, and grounds maintenance services. ● Respond to routine tenant work orders and maintain a comprehensive record of requests. ● Ensure outsourced contractors have appropriate insurance coverage. ● Provide contract administration for all outsourced work, including monthly reporting and invoicing. ● Implement a severe weather response plan and maintain a 24/7 emergency service. 3. When: ● Weekly inspections shall occur every week. ● Interior inspections of unoccupied units shall also be conducted weekly. ● Monthly after-dusk inspections are to be performed once a month. ● Pre-occupancy inspections shall occur no more than 72 hours prior to tenant arrival; post-occupancy inspections shall occur no more than 72 hours after tenant departure. 3 ● Emergency calls must be responded to within one hour; non-emergency calls should be addressed by 10 a.m. the next business day. 4. Where: Services will be performed at the University property located at 3809 Guardian Avenue, Morehead City, NC, including all residential units and common areas. 5. Why: The purpose of this project is to ensure the property is well-maintained, safe, and presentable for residents and visitors. By establishing clear expectations and requirements, the University aims to: ● Enhance tenant satisfaction and safety. ● Maintain property value through proactive maintenance. ● Ensure compliance with University standards and regulations. ● Promote a fair and transparent bidding process to achieve the best value for the University. Minimum Requirements: ● Vendors must demonstrate experience in property management. ● All services must comply with local regulations and safety standards. ● Comprehensive insurance coverage must be maintained for all contractors.
