Specifications include, but are not limited to: WCPSS is seeking a thorough review of , and recommendations for improvement to, allaspects of transportation operations, to include, but not limited to, the following:a.Department organization, staffing, and cultureb.Route efficiencyc.Systems and procedures for establishing routesd.Routing, dispatch and monitoring of operationse.Adequacy of software systemsDriver recruiting, training, and retentionf.g.Employee and student safety policies and practicesh.Procedures for responding to emergenciesi.Customer service and customer relationsj.Operations cost control measuresk.Location and adequacy of facilitiesl.Best practices for transportation of students with special needsm.Performance indicatorsn.Quality assuranceo.Assess underlying root causes of problems associated with the start-up of the 2012-13year
