5.1. To provide flexibility and promote partnership, the County as identified three Core Service Areas: 1) Animal Intake; 2) Animal Husbandry, and 3) Animal Service Programs. 5.2. The County’s shelter facility, located at 1377 Lakeside Dr, Franklin, NC 28734, shall be used to provide the core service areas. 5.3. Services described in this RFP, and included in responses, apply only to Macon County animals and not ancillary animal rescue operations, which a provider may additionally engage in. Should a respondent propose to conduct ancillary programs at the Macon County owned facility available for this RFP, clear differentiation of services and costs should be included in this proposal. 5.4.All service area providers are expected to enter information into Macon County’s data management system for each change in an animal’s status, each serviced delivered, etc. within 24 hours of each event as well as provide adequate and timely reports as requested by Macon County and as applicable per law. 5.5.Animal Intake: Includes animals detained by Macon County Animal Control, or surrendered by a member of the public when the animal originated, or was found, in the unincorporated area of Macon County. a. Administer and operate consistent and uniform procedures and processes that promote the health and safety of all animals, staff, volunteers, the public, and county workers. This includes following all Federal, State and Local rules and regulations applicable to shelter operations. b. Intake services should include: i. Health and behavior assessments of each animal. ii. Identification and documentation of each animal’s behavioral and medical history, when possible. iii. Full body microchip scans and owner identification and contact when a microchip is found. iv. Photo and description of each lost animal should be provided through public outreach activities to try to locate the pet’s owner as soon as possible. v. Document animal’s description (breed, sex, age), health and behavioral assessment results in the data management system within 24 hours of receiving each animal. vi. Provide age appropriate immunization to dogs and cats upon entry to the shelter within 72 hours of intake to include, but not limited to, DHLPP, Bordetella, FRCP and rabies, and dewormer. vii. Provide medical quarantine and behavior isolation for the duration of the legal holding for a minimum of ten (10) days (including day of impound) and evaluation as appropriate to protect the shelter population and the people working at or visiting the facility. viii. Provide food, water, exercise and medical care to each animal for a minimum of ten (10) days to give the owner an opportunity to claim the animal before transferring to the Animal Husbandry and/or Animal Service Programs. c. Provide the evaluation and euthanasia of dangerous or diseased animals as directed and approved with Macon County Animal Control Officers. d. Evaluate and coordinate with Animal Husbandry and Animal Service Programs, to determine each animal’s suitability for fostering and/or adoption. e. Provide public hours of operation at least five (5) days a week. f. Document and report any incident of bites, mishandling of animals or other non‐ routine activity. g. Maintain records and track all animals in the data management system.
