Specifications include, but are not limited to: Through this RFP, the Town of Hillsborough, NC (The Town) desires to purchase or otherwise acquire rights to use an enterprise resource planning system (ERP) for the Town’s financial, purchasing, payroll, and human resource needs that meets the requirements identified in this RFP. In addition, the Town requires proposals for professional services necessary to implement the system and train Town staff on the new software. Vendors offering hosted services or software as a service (SaaS) systems are encouraged to propose. The Town is only interested in a SaaS/Cloud/Hosted solution. Vendors offering only on-premise solutions will not be considered. With this project, the Town’s goals are to: • Improve business processes and leverage technology, particularly with time entry and purchasing processes • Utilize the system, processes, and tools to improve budgeting, forecasting, and planning • Utilize system for personnel budgeting and position control • Improve employee access to system data (query, reporting, dashboards) • Implement an ERP that accommodates the Town’s requirements • Provide modern functionality for Town customers and vendors to manage their accounts, activities, and payments • Provide modern functionality for Town employees (workflow request and approvals, self-service) • Provide tools to Town staff to gain efficiencies
