Contractor must carry appropriate licenses as required by the state of North Carolina. Contractor shall have adequate and qualified staff in order to provide WCPSS with the service and/or response time requested. Contractor must be able to handle multiple calls at one time, respond on a 24 hour, 7 day basis, and will be expected to respond to emergency requests within 2 hours. Scope of work includes installation, maintenance, and repair of fire hydrants(above and underground). Must be knowledgeable of hydrants, piping schematics and be able to troubleshoot problems relating to these systems. Contractor will have procedures in place for working on these systems and employee training will be kept up to date as per contractors requirements. Contractor shall be responsible for any required permitting and incidental supplies or hardware in order to perform any job tasks.