Specifications include, but are not limited to: UNC-TV seeks an inclusive public media CRM solution in which all data resides in one database eliminating the need for data-syncs or imports and exports from other data platforms. The CRM must include the ability to handle activities related to account and donor management, marketing, digital (email/donation forms/surveys), online giving, volunteer management, premiums and on-air fundraising. The solution must offer access control, data security and encryption for donation processing. The solution must support data availability for reporting and tracking metrics. The solution must include API development ability for integrations with outside platforms. The solution must be able to support data syncs and handle large data imports and exports. Database of record with the functionality to manage donor and prospect accounts, donation history, membership levels, coding including sources, tags and wealth management, batch processing, bank reconciliation, volunteer management, moves management, premiums and product management ◎ A digital system that processes online gifts including secure recurring donations, customizable donation forms with dynamic ask string ability, responsive campaign landing pages, embeddable surveys and forms, and a constituent service center ◎ A marketing platform with email automation and scheduling, lead scoring and pipeline analysis, demographic and action tracking, segmentation and groups, as well as the ability to manage community events, attendance and communications ◎ A system to handle on-air fundraising components including a pledge entry form for volunteers, transaction approval process, premium inventory and tracking, ability to offer premiums online and the appropriate data connections with premium fulfillment vendors
