Specifications include, but are not limited to: The purpose of this RFP is to obtain quotes for providing Clean Team Ambassador services for Downtown Winston-Salem. The service provider shall be responsible for recruiting, hiring, training, equipping and directing the necessary personnel to provide service on a seven-day-a-week basis. 1. Seven (7) days a week service, depending on the needs of the specific area. 2. Pick up litter, cigarette butts, leaves, etc. from sidewalks. Clean within doorway openings adjacent to sidewalks unless instructed otherwise by DWSP or the property owner. Sidewalks will be cleaned with Pan and Broom Service in the Primary Pedestrian Area 7-days per week, the Secondary Pedestrian Area 4-days per week and the Tertiary Level Pedestrian Area at least 2-day per week. (See Exhibit B for Map of Primary, Secondary, and Tertiary Pedestrian Areas). 3. In addition to the Pan and Broom Service as described above, the Clean Team Ambassadors will inspect all areas within the DWSBID Area (see Exhibit A) and pick up larger visible trash items such as soda cans, plastic bags, larger food wrappers, etc. The Clean Team Ambassadors will also need to respond to daily requests for BID Clean Team Services that are generated by CityLink and phone calls to the DWSP throughout the BID Area. 4. Remove litter and debris from tree wells. 5. Remove graffiti from all public property within the district. Report graffiti on private property to Winston-Salem Police Department and to the private property owner. Remove graffiti with the written permission from the property owner. 6. Dispose of all dirt, trash, leaves, debris, cigarette butts, handbills and other similar items in an appropriate and sanitary manner. 7. Perform steam cleaning (or power washing) of sidewalk on a regular basis or as directed by DWSP. 8. In coordination with City Sanitation Department, insure that all public trash receptacles are emptied. Trash containers shall be washed and cleaned on a regular basis. 9. During Snow Storm events, clear a 5-foot wide section of sidewalks and spread “ice melt” material as time allows based upon the following priorities: Primary Pedestrian Area, followed by Secondary Pedestrian Area and then Tertiary Level Pedestrian Area. 10. Provide basic cleaning services within public alleys and other areas as directed by DWSP. 11. Provide limited assistance for special events and activities as directed by DWSP. 12. Wear a special uniform that denotes that they are Clean Team ambassadors. Be available to provide directions and or information to visitors to downtown who need assistance. 13. Straighten street fixtures such as newspaper racks, benches, signs, etc.
