Program Design Requirements The services to be provided under this proposal include assessment, intake, case management, development of an Individual Employment Plan (IEP), placement, and follow-up for all eligible adults and dislocated workers seeking services at the Durham NCWorks Career Center. This RFP solicits a dual role of services (WIOA and WagnerPeyser) with the primary function being WIOA Adult and Dislocated Worker core and intensive services at the Durham NCWorks Career Center and designated satellite sites. Program staff will be required to provide the following: • Assistance with enrollment and direction to services within Wagner-Peyser; • Determination of eligibility to receive assistance under Title I-B of the WIOA; • Outreach, intake, and orientation to the information and other services available through the integrated delivery system; • Initial assessment of skill levels, aptitudes, abilities and need for supportive services (does not include testing); • Labor market information; • Intensive Services as defined by WIOA regulations; • Vouchers for supportive services such as personal protective equipment, tools and/or transportation; • Referrals to other intensive, supportive and WIOA training services, as needed; • Job referral and placement assistance; • Job development activities that will help increase employment opportunities for WIOA participants; and • Follow-up services after exit for participants placed in employment in need of additional assistance to retain employment.