Summary of Specifications:
The City of Jacksonville, (City) is a municipality of the State of North Carolina with the responsibility for the administration and operation of public transportation services within the City limits and portions of Onslow County, including Camp Lejeune, Camp Johnson, and New River Air Station. This public transit system, called Jacksonville Transit, consists of fixed-route bus service, and is operated by a contractor procured through a separate procurement.
According to the Americans with Disabilities Act of 1991 (ADA), the entity that is responsible for fixed-route public transit is also responsible for providing ADA complementary paratransit to persons who, because of their disability, cannot access or use the fixed-route bus system. At a minimum, ADA paratransit is provided where and when the fixed-route public transit is provided. See “Figure 1: ADA ParaTransit Service Area” (Figure 1) map (Figure 1).
This Request for Proposal (RFP) is to select a contractor for a turn-key contract with the City to provide ADA paratransit and other specified call center responsibilities.
The current contractor reports that in FY 2015, there were 4,116 trips made by ADA paratransit customers.
All prospective Proposers shall submit any request for addenda, amendments to, or clarification or modification of this RFP by email to the City’s Contracting Project Manager by 4:00 p.m. February 12, 2016. The City’s Contracting Project Manager will make a determination and provide a response to each request made by a Proposer pursuant to this procedure. The City will furnish a written response to all prospective Proposers in an Addendum following the Pre-Proposal Conference no later than February 5. The City reserves the right to issue a written Addendum to this RFP to all prospective Proposers. The City may change any oral interpretations, responses, or clarifications to this RFP made by any City employee, or other representative, at any time. Proposers are required to acknowledge receipt of addenda, in writing, in their letter of transmittal.
Contract Project Manager Information: Roy Bredahl Transportation Specialist (Transit) City of Jacksonville 815 New Bridge Street (Zip – 28540) PO Box 128 Jacksonville, NC 28451 EMAIL: rbredahl@jacksonvillenc.gov
